Terms and Conditions
Seventh Sea Holidays FZE
Address: Sharjah Publishing City, Muwaileh Commercial, Al Zahia, Sharjah, United Arab Emirates
Contact Information:
Phone: +971 58 506 7717 / +971 65574533
Effective Date: [Insert Date]
1. Acceptance of Terms
By accessing or using the services provided by Seventh Sea Holidays FZE (“Company,” “we,” “us,” or “our”) through our website, seventhseaholidays.com, or other digital platforms, you (“user,” “you,” or “your”) agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these Terms, you should discontinue using our services.
2. Services Overview
Seventh Sea Holidays FZE offers travel-related services including, but not limited to, holiday packages, hotel bookings, flight reservations, and other tourism-related arrangements. The services provided are subject to availability and governed by these Terms.
3. Booking Terms and Conditions
When you make a booking with Seventh Sea Holidays FZE, you agree to the following:
Accuracy of Information: You are responsible for providing accurate and complete information when making a booking. We will not be responsible for issues arising from incorrect details, such as name, contact information, or travel preferences.
Payment Terms: Full or partial payment is required at the time of booking, depending on the nature of the service. All payments must be made via the accepted methods outlined on our website or by contacting us directly.
Pricing: All prices listed are subject to change without prior notice, depending on availability, currency fluctuations, or changes in service costs. Once a booking is confirmed, the price will be fixed, except for taxes, surcharges, or government fees imposed post-booking.
Booking Confirmation: Your booking is considered confirmed only when you receive a written confirmation from us. We reserve the right to cancel or refuse any bookings due to unforeseen circumstances or compliance issues.
4. Cancellation and Refund Policy
Cancellations and refunds are subject to the following conditions:
Customer-Initiated Cancellations: If you wish to cancel a booking, please notify us in writing. Cancellations may incur penalties or non-refundable fees based on the supplier’s or our policies.
Company-Initiated Cancellations: We reserve the right to cancel your booking due to factors outside our control, such as natural disasters, political unrest, or supplier defaults. In such cases, we will attempt to offer alternatives or provide a refund, subject to supplier policies.
Refunds: Where applicable, refunds will be processed within a reasonable timeframe but may be subject to third-party processing times.
5. User Responsibilities
When using our services, you agree to:
Compliance with Laws: Adhere to all local, national, and international laws related to travel, visa requirements, and health regulations.
Travel Documents: Ensure that all necessary travel documents (e.g., passports, visas, health certificates) are up to date and valid for the duration of your travel. We are not responsible for any issues resulting from invalid or incomplete documentation.
Conduct: Conduct yourself responsibly and respectfully during all phases of your travel. We reserve the right to refuse service to any individual whose behavior jeopardizes the safety or well-being of others.
6. Limitation of Liability
While we strive to provide accurate and reliable services, Seventh Sea Holidays FZE will not be liable for any direct, indirect, or consequential damages that may arise from the use of our services, including but not limited to:
Travel delays, cancellations, or disruptions beyond our control (e.g., weather, natural disasters, strikes)
Errors or inaccuracies in third-party services (e.g., hotels, airlines, transport providers)
Loss, theft, or damage to personal belongings during travel
Our maximum liability, in any case, will not exceed the total amount paid for the booked service.
7. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Seventh Sea Holidays FZE or its licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.
8. Third-Party Services
Our website may include links to third-party websites or services for your convenience. However, we do not endorse or assume responsibility for the content, privacy practices, or actions of such third-party websites. It is your responsibility to review the terms and conditions of these third parties.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms will be resolved in the courts of the UAE.
10. Amendments to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the modified Terms.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Phone: +971 58 506 7717 / +971 65574533